Thiruvananthapuram, Oct 4 (IANS) a police cell set up a year ago to tackle the problems of non-resident Keralites (NRKs) and their families here has won appreciation for its work.
The Non-Resident Indians Police Cell of the Kerala Police helps to solve the problems of nearly two million NRKs settled mostly in the Middle East.
J. Sukumara Pillai, a top police official in charge of investigation at the cell, told IANS: 'The number of complaints we receive from NRKs settled mostly in the Middle East and the US has touched 20 a month. We are happy that we have been successful in solving almost 99 percent of the cases that were brought before us.'
Headquartered in the office complex of the Director General of Police (DGP) in the Kerala capital, the cell is contacted by NRKs about any problems they or their families could be facing in the country.
'A person residing outside the country or their family members can directly write to the DGP about their problem and we will soon get into action. We first conduct an inquiry ourselves and then direct it to the concerned district police head. We do a follow up on the progress of the case and inform the complainant through e-mail on what has been done,' said Pillai.
If required, the cell asks the concerned people to approach the court for further justice. The previous Oommen Chandy government set up the cell in the wake of demands by a large number of diaspora organisations in the Middle East.
Most of the complaints are received from the districts of Kottayam, Thiruvananthapuram and Pathanamthitta.