How old do you think these people are i wonder?
Are they really PR people?
Have they done any courses in that? what is their experience?
There is something called keeping the communication channels open.
The moment you close lines of communication, you will be living in an ivory tower.
Actually they need not have a fan page at all. I am okay with that.
But they don't have the guts to do that. This is the cheapest way for them to get feedback instead of paying consultants/people to do surveys and get info for them. (Do they even know how much consultants cost)
They want to hear praises of themself and everybody singing their praises, that is why they have these pages. But when it does not work the way they wanted, they do not know how to handle.
There are all types in the world. Some will talk politely, some will curse you, some will bad mouth you, some will even praise you. You just have to handle everything. That is the job profile of a PR agent.
Edit
thanks medha π³ ( I am not able to press like)
tks shreya
Edited by serialwatcher16 - 12 years ago