She is the 50 year old Head of Umeed Bhavan. She has a strict demeanor with a strong sense of what she believes in as right and wrong and hence she is very fair and objective in all her decisions . At the same time she is extremely loving and caring towards all the women of Umeed Bhavan.
He is a 27 year old MBA graduate who helps run Umeed Bhavan and works there as well. Sujata and he have been friends for a long time and share a great comfort level with each other. Sujata is not aware of Anujís love for her and Anuj is too shy to ever express it . Anuj also happens to be a great photographer and loves taking candid pictures of Sujata.
She is the 25 year old vivacious daughter of Ambika Dharamraj. She is a typical youngster who is happy with life in general and also has quite a stubborn streak in her. She is loved by one and all at Umeed Bhavan
She is the 35 years old former Lavani dancer with a great sense of humor and a carefree attitude. She lives life on her own terms and doesnít take anything too seriously. She also constantly teases both Paroma and Kanchan and makes jokes about them with all.
She lives at Umeed Bhavan but has a strong air of supremacy about her. She is extremely efficient at her work but is a woman of strong likes and dislikes. She is arrogant and snooty but at the same time has an inherent need to be accepted by all. She constantly looks down upon all men and is always getting into fights with her roommate Sundari whom she considers too juvenile .
She is the Head Cook of Umeed Bhavan. She has a short temper and hates any comments being made about her food or her cooking. Kanchan is very possessive about her kitchen and constantly scolds Farzana (her assistant) for being lazy and inefficient.
She is grandmother of of Umeed Bhavan. In charge of making and rolling papads. She & Shakuben are best of friends. She loves watching movies, dressing up and behave more like young school girls, constantly giggling and sharing secrets. The quintessential old women who have great zest for food ,make-up ,clothes and life in general.
She is Kanchanís assistant. She idolizes TV stars and loves dressing up like them and speaks horrible Urdu. She is more concerned about her looks than her cooking. Farzana is often reprimanded by Kanchan for being lazy and inefficient but it hardly ever affects her .She loves living in her strange world of fantasy.
She is the 35 year old Catholic who is in-charge of the Jams and Marmalade Division at Umeed Bhavan. She speaks atrocious Hindi and loves narrating stories that are constantly out of context. She is the constant source of amusement and support for all at Umeed Bhavan.
She is an optimistic 20 year old young girl who suffers from Cerebral Palsy and has a wonderful and extremely hopeful attitude. Sakhi believes that things will turn out well for her, even though she has been rejected by her family and has come to stay at Umeed Bhavan. She wants to achieve something in life and overcome her own personal challenges.A hardworking girl, she eventually proves her mettle
He is the youngest son of Vanraj and Sulochana Ranawat. He is grown up abroad, despite of that fact, still has alot of Cultural Values. He plays the love of the main lead Aastha. Shubh is the one who takes the responsibility of his in-laws for Aastha.
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