Joined: 29 October 2006
It might be a long read but it is very interesting and humourous. Please do read...
Difference between Focusing On Problems And Focusing On Solutions... What more important?
The Difference Between Focus on Problems, and Focus on Solutions: When NASA began the launch of astronauts into space, they found out that the pens wouldn't workat zero gravity. (Ink won't flow down to the writing surface) In order to solve this problem, they hired Andersen Consulting (Accenture today). It took them one decade and 12 million dollars.They developed a pen that worked at zero gravity, upside down, under water, in practically any surface including crystal and in a temperature range from below freezing to over 300 degrees C.
The Russians used a pencil...
One of the most memorable case studies on Japanese management was the case of the empty soapbox, which happened in one of Japan 's biggest cosmetics companies.
The company received a complaint that a consumer had bought a soapbox that was empty. Immediately the authorities isolated the problem to the assembly line, which transported all the packaged boxes of soap to the delivery department. For some reason, one soapbox went through the assembly line empty. Management asked its engineers to solve the problem.
Post-haste, the engineers worked hard to devise an X-ray machine with high-resolution monitors manned by two people to watch all the soapboxes that passed through the line to make sure they were not empty. No doubt, they worked hard and they worked fast but they spent a whoopee amount to do so.
But when a rank-and-file employee in a small company was posed with the same problem, he did not get into complications of X-rays, etc., but instead came out with another solution.
He bought a strong industrial electric fan and pointed it at the assembly line. He switched the fan on, and as each soapbox passed the fan, it simply blew the empty boxes out of the line.
Moral: Always look for simple solutions. Devise the simplest possible solution that solves the problems. Always Focus on solutions & not on problems
Joined: 01 May 2006
Joined: 01 January 2006
Joined: 25 September 2005
Joined: 25 September 2005
Joined: 24 February 2006
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