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URG: Problem AGAIN with Updating Profile [Page 3]

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christiandior.

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christiandior.

BollyCurry Script Supervisor

Joined: 22 March 2010

Posts: 15232

Posted: 28 October 2013 at 6:03pm | IP Logged
Hi,

So I've been trying to update my profile, but every time I try to click the option of 'Update Profile' a tab opens up saying "Invalid Email ID". When I try to click the 'Ok' button to re-fill my email ID, this tab of Invalid stuff turns up again. It just doesn't let me update my profile! I can go to My Dashboard, but I cannot update anything.

I'm using a Mac OS X Mavericks. [I'm not sure if this may be happening because I just got a newer software update]

Someone, anyone's help will be greatly appreciated.

-Sonia


Edited by DiorRouge. - 16 January 2014 at 3:06pm

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BilliCat.

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BilliCat.

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Joined: 12 January 2009

Posts: 17328

Posted: 29 October 2013 at 3:18am | IP Logged
Hey,
Forwarding to technical DT to look through this issue.
-S/C Team

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vijay

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vijay

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Joined: 09 December 2003

Posts: 6409

Posted: 29 October 2013 at 3:19am | IP Logged
Originally posted by Predator.

Hi,

So I've been trying to update my profile, but every time I try to click the option of 'Update Profile' a tab opens up saying "Invalid Email ID". When I try to click the 'Ok' button to re-fill my email ID, this tab of Invalid stuff turns up again. It just doesn't let me update my profile! I can go to My Dashboard, but I cannot update anything.

I'm using a Mac OS X Mavericks. [I'm not sure if this may be happening because I just got a newer software update]

Someone, anyone's help will be greatly appreciated.

-Sonia

Thank you for reporting the issue. Will check the same with Mac OSX at my end and will revert back.
Regards

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christiandior.

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christiandior.

BollyCurry Script Supervisor

Joined: 22 March 2010

Posts: 15232

Posted: 29 October 2013 at 5:14am | IP Logged
Thank you Tanu and Vijay; I will await the response.
Cheers.

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christiandior.

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christiandior.

BollyCurry Script Supervisor

Joined: 22 March 2010

Posts: 15232

Posted: 01 November 2013 at 7:35pm | IP Logged
Any progress on this, Vijay? I'm still facing the same problem consistently.
Hope it's sorted soon, please keep me posted on the same.

Thanks in advance for your time and assistance.
X

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xbeyondwordsx

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xbeyondwordsx

Well-Bred CC Captain , FF Graphicer

Joined: 21 May 2012

Posts: 4435

Posted: 13 November 2013 at 1:49am | IP Logged
The same issue is happening with me as well and I'm using Mac too. Hope to hear from the tech team soon. 

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Pritam-Das

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Pritam-Das

Joined: 04 January 2012

Posts: 2564

Posted: 13 November 2013 at 3:04am | IP Logged
well i can be wrong but i don't think it's a OS specific issue. Try updating your browser to the latest version (if you haven't...) may resolve this i guess Confused or it will be a complete technical problem which random OS users may face :/

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christiandior.

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christiandior.

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Joined: 22 March 2010

Posts: 15232

Posted: 13 November 2013 at 5:34am | IP Logged
Originally posted by Pritam-Das

well i can be wrong but i don't think it's a OS specific issue. Try updating your browser to the latest version (if you haven't...) may resolve this i guess Confused or it will be a complete technical problem which random OS users may face :/

I have already updated mine, and the problem only started after I got it updated. Ermm

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