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RTee IF-Sizzlerz
RTee
RTee

Joined: 09 June 2004
Posts: 11691

Posted: 18 July 2004 at 6:33am | IP Logged
Take heart, anyone among you who believes you are technologically challenged, you "ain't seen nuthin' yet". This is an excerpt from a Wall Street Journal article:

1. Compaq is considering changing the command "Press Any Key" to "Press Return Key" because of the flood of calls asking where the "Any" key is.

2. AST technical support had a caller complaining that her mouse was hard to control with the dust cover on. The cover turned out to be the plastic bag the mouse was packaged in.

3. Another Dell customer called to say he couldn't get his computer to fax anything. After 40 minutes of troubleshooting, the technician discovered the man was trying to fax a piece of paper- by holding it in front of the monitor screen - and hitting the,"Send" key.

4. Yet another, Dell customer called to complain that his keyboard no longer worked. He had cleaned it by filling up his tub with soap and water and soaking the keyboard for a day, then removing all the keys and washing them individually.

5. A Dell technician received a call from a customer who was enraged because his computer had told him he was "Bad and an invalid." The tech explained that the computer's "bad" command and "invalid" responses .... shouldn't be taken personally.

6. A confused caller to IBM was having trouble printing documents. He told the technician that the computer had said it "couldn't find printer." The user had also tried turning the computer screen to face the printer - but
that his computer still couldn't "see" the printer.

7. An exasperated caller to Dell Computer Tech Support couldn't get her new Dell Computer to turn on. After ensuring the computer w as plugged in, the technician asked her what happened when she pushed the power button. Her response, "I pushed and pushed on this foot pedal and nothing happens."
The "foot pedal" turned out to be the computer's mouse.

8. Another customer called Compaq tech support to say her brand new computer wouldn't work. She said she unpacked the unit, plugged it in and sat there for 20 minutes waiting for something to happen. When asked what happened when she pressed the power switch, she asked, "What power switch?"

9. Another IBM customer had trouble installing software and rang for support... "I put in the first disk, and that was OK. It said to put in the second disk, and had some problems with the disk. When it said to put in the third disk, I couldn't even fit it in."

The user hadn't realized that "Insert Disk 2" implied to remove Disk 1 first.

10. A story from a Novell NetWire SysOp:
CALLER: "Hello, is this Tech Support?"
TECH: "Yes, it is. How may I help you?"
CALLER: "The cup holder on my PC is broken - and I am within my warranty period. How do I go about getting that fixed?"
TECH: "I'm sorry, but did you say a cup holder?"
CALLER: "Yes, it's attached to the front of my computer."
TECH: "Please excuse me. If I seem a bit stumped, it's because I am. Did you receive this as part of a promotional at a trade show? How did you get this cup holder? Does it have any trademark on it?"
CALLER: "It came with my computer. I don't know anything about a promotional... It just has '4X' on it." At this point, the Tech Rep had to mute the caller because he couldn't stand it. He was laughing too hard. The
caller had been using the load drawer of the CD-ROM drive as a cup holder and snapped it off the drive.

11. A woman called the Canon help desk with a problem with her printer. The tech asked her if she was "running it under windows." The woman responded, "No, my desk is next to the door. But that is a good point. The man sitting in the cubicle next to me is under a window and his printer is working fine."

12. And last but not least:

TECH SUPPORT: "O.K. Bob, let's press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter "P" to bring up the Program Manager."
CUSTOMER: "I don't have a 'P' ".
TECH SUPPORT: "On your keyboard, Bob."
CUSTOMER: "What do you mean?"
TECH SUPPORT: " 'P' on your keyboard, Bob"
CUSTOMER: "I ain't gonna do that !"

vijay Admin Group
vijay
vijay

Site Admin
Joined: 09 December 2003
Posts: 6989

Posted: 20 July 2004 at 8:37pm | IP Logged

I just can't stop laughing LOL. I have personally met some of these super-intelligent computer users when I was on a project implementation job at Siemens Metering.

Cheers,
Vijay LOL



Edited by vbhatter - 20 July 2004 at 8:38pm
heyher87 Senior Member
heyher87
heyher87

Joined: 21 April 2004
Posts: 518

Posted: 20 July 2004 at 11:41pm | IP Logged
god thet are funny!!!
dotme Groupbie
dotme
dotme

Joined: 18 May 2004
Posts: 50

Posted: 02 September 2004 at 12:44pm | IP Logged
awesome.............i had a good laugh my selfLOL
flora Senior Member
flora
flora

Joined: 18 June 2004
Posts: 542

Posted: 06 September 2004 at 2:18am | IP Logged
LOL LOL somepeople are just amazing LOL
preet_86 Newbie
preet_86
preet_86

Joined: 06 October 2004
Posts: 45

Posted: 01 November 2004 at 6:46pm | IP Logged
dat was hilarious!!..i cudn't stop laughin' either...
Minnie IF-Rockerz
Minnie
Minnie

Joined: 20 September 2004
Posts: 8633

Posted: 03 November 2004 at 2:36pm | IP Logged
 Oh my God!!!!!!!!I'm falling short of breathLOL
abladabla Senior Member
abladabla
abladabla

Joined: 12 August 2004
Posts: 308

Posted: 03 November 2004 at 7:44pm | IP Logged
That was tooo funny...

LOL

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