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Help! Malware!!

...Pwincess... IF-Sizzlerz
...Pwincess...
...Pwincess...

Joined: 04 July 2010
Posts: 10897

Posted: 21 December 2010 at 1:35pm | IP Logged
Plz if any of you are good with IT then plz can you help me
i have a program on my computer that downloaded itself called Antimalware DoctorOuch
it makes people think that they have viruses when in actual fact they dont
its a malware itself and i cant delete it
ive checked on google
but i dont understand
can someone help me or give me advice??Ouch


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baz786

baz786 IF-Sizzlerz
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baz786

Joined: 15 March 2009
Posts: 13851

Posted: 21 December 2010 at 4:55pm | IP Logged
Hi
Most likely this is spyware/malware the creators fool folks into thinking its anti malware software
Dear best bet
Download malwarebytes and superantispyware there both free n really good shud fix ur issue
Im assuming u have antivirus software thoh?
Antivirus software gets rid of viruses n first one spyware
If u dnt i suggest avg2011 its free n great
Hope ur problem gets solved :)

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...Pwincess...

Aahaana Global Moderator
Aahaana
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Joined: 22 October 2005
Posts: 44435

Posted: 21 December 2010 at 4:57pm | IP Logged

Try  "restore point" method.  It will take your system back to a point in time to return to if a problem occurs, like before this program got installed but choose a date/time you know this program was not installed. After you have done it, make sure you set your date and time setting and get the latest updates from your anti virus program and windows automatic updates.  

Hope this help your problem and all the best=)

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Ishan.baz786...Pwincess...

...Pwincess... IF-Sizzlerz
...Pwincess...
...Pwincess...

Joined: 04 July 2010
Posts: 10897

Posted: 22 December 2010 at 12:49am | IP Logged
Originally posted by baz786

Hi
Most likely this is spyware/malware the creators fool folks into thinking its anti malware software
Dear best bet
Download malwarebytes and superantispyware there both free n really good shud fix ur issue
Im assuming u have antivirus software thoh?
Antivirus software gets rid of viruses n first one spyware
If u dnt i suggest avg2011 its free n great
Hope ur problem gets solved :)
thanx alot
yh i do have anti-virus
its sorted nowSmile

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baz786

...Pwincess... IF-Sizzlerz
...Pwincess...
...Pwincess...

Joined: 04 July 2010
Posts: 10897

Posted: 22 December 2010 at 12:51am | IP Logged
Originally posted by Aahaana

Try  "restore point" method.  It will take your system back to a point in time to return to if a problem occurs, like before this program got installed but choose a date/time you know this program was not installed. After you have done it, make sure you set your date and time setting and get the latest updates from your anti virus program and windows automatic updates.  

Hope this help your problem and all the best=)

thanx alot
its been taken care of
Smile
i just made another account on my pc and deleted the old one
the malware got deleted too
i didnt have much work saved there so it was fine
thanx again


Edited by pwincess1 - 22 December 2010 at 12:52am
Ishan. IF-Sizzlerz
Ishan.
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Joined: 12 November 2007
Posts: 28449

Posted: 22 December 2010 at 4:50am | IP Logged
Closing the topic since the problem is sorted , next time please ask computer related queries in Computers, Science, Technology forum ! :)

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...Pwincess...

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